Outreach
Campaigns
Compose and send outreach to attendees from the event workspace.
Campaigns let you message people who already registered (or match a filter), for example all confirmed attendees, or only VIP ticket holders. Use campaigns for intentional updates, not for every minor edit on the website.
Create a campaign
Open Marketing
Start from the event workspace marketing / campaigns area.
Write the message
Name the campaign and write subject + body. You can start from a template or ask AI for a draft, then edit.
Choose an audience
Filter by all attendees, ticket type, or status (confirmed, waitlisted). Narrow audiences reduce noise.
Send or save
Send a test first, then send to the audience, or save as draft.
Audience ideas
| Audience | Good for |
|---|---|
| All confirmed | Venue change, major schedule update |
| One ticket type | Workshop-only instructions |
| Waitlisted | “A spot opened” messages |
Good practice
Also:
- Put the important detail in the first sentence
- Link back to the public event page for full details
- Avoid sending multiple campaigns the same day unless urgent